Archive for the ‘Development’ Category
October 28, 2011

What is the difference between a dream and a goal? A dream is fanciful and vague, while a goal is concrete and measurable. Despite the differences, if you do not properly prepare for personal goal setting, your goals can easily become just faded dreams.
In order to succeed in establishing a purpose and direction for our lives, we need to do more then simply have vague ideas in our head or scribble down some random ideas on a piece of paper.
Goals need to be complete and focused, much like a dedicated route on a map. In planning for your journey in personal goal setting, there are some important preparations that need to be made in order to help you accurately follow the route, recognize milestones and ultimately, reach the final destination you most sincerely desire.
There are several critical steps you should consider before actually setting your goals that will help you to stay on track and motivated through the entire process of setting and attaining your personal goals:
1. Make sure the goals you establish are what you really want – not just something that sounds good or something someone else wants for you.
When setting goals it is very important to remember that your goals must be consistent with your values. Knowing and explicitly understanding your core values will go a long way in helping you to know what it is you really want from life, as well as realizing your own potential.
2. Understand that goals are not mutually exclusive.
Develop goals in several different areas of your life, but understand you are an integrated person – and as such, you goals should be integrated and aligned as well. Some key areas to consider: Family, Friendship, Financial, Professional, Spiritual, Ethical, Health & Fitness, Leisure and Personal Growth & Development. Setting separate, but aligned, goals in various areas of life will focus you on living a balanced life.
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Posted in alignment, Destinations, Development, Planning, Potential, Preparing For Your Journey, Strategy, Value Creation | Tagged alignment, Goal Setting, Potential, success, winning results | Leave a Comment »
October 17, 2011

All successful people men and women are big dreamers.
They imagine what their future could be, ideal in every respect,
and then they work every day toward their distant vision, that goal or purpose.
- Brian Tracy
Personal goal setting is the single most important thing you can do to ensure you reach your potential – as a leader and as a person. You need well-defined targets that give you direction and motivation – they are your road map to success, your life’s plan, and your personal guide to the future. Think about it, without setting both personal and professional goals you are following a road with no destination.
In reality, would you set out for an unfamiliar destination with no real idea of how to get there? Probably not! Despite this fact, statistics show that while most leaders have substantial goals in place for their organizations, very few actually have goals in place for their lives.
If you’re one of the 95% of people on this planet who don’t know what their personal goals are (or life’s ambition is) – and as a result still have no idea where your final destination will be – then you should consider creating explicit goals that will drive you to achieve everything you want in life. Goal setting is just a process, but it is a very important and personal process that helps you get what you really want out of life. Many people never take the time to think about what they ultimately want from life… or next week, for that matter. Others dream about where they want to go,
but never develop a map to guide them as to how to get there in an effective, efficient way. Odds are, you fall into one of these two categories…
Throughout history, there is a clear link between people that set goals and people that succeed. This is because personal goals provide a way to define a clear path toward a chosen destination. The old saying that,” people who succeed have goals and people who have goals succeed” is absolutely relevant and true in every society around the world. Establishing personal goals will significantly increase your chance of life happening the way you want it to happen.
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Posted in alignment, Destinations, Development, Leadership, Personal Goal Setting, Planning, Potential, Strategy, Value Creation | Tagged Leadership, Potential, results, success, winning results | 4 Comments »
September 1, 2011

Globalization and rapidly changing technology continue to sweep the world. Organizations working across international and cultural boundaries face significant challenges as they seek to reach and maintain market leadership – however, inherent in those challenges are often unrealized opportunities. One such opportunity, Multicultural teams, offers a wealth of leverage to the discerning global leader. Our research repeatedly identifies the following advantages when multicultural teams are leveraged effectively:
- Global economies of scale and scope are realized
- Effective global learning & knowledge transfer takes place
- Global strategic capabilities are enhanced
- More innovative products and services are developed
- Better understanding of customers across multiple geographies is achieved
- Strong cultural intelligence fostering competitive advantage is accomplished
In today’s complex global marketplace, success depends on a company’s ability to work effectively across different geographical locations and cultures in order to drive innovation and capture market share. Leaders must go beyond motivating people from very different cultural backgrounds, experiences and leadership styles – they must create an environment that facilitates multicultural teams to collaborate effectively across boundaries and borders. There is simply no better better way to understand and strategically exploit the global marketplace.
The truth is that most organizations under-utilize their multicultural teams as strategic assets. When properly developed, such teams contribute significantly to the growth and success of the organization and to its bottom line. In fact, multicultural teams are one of the most consistent sources of competitive advantage for any organization who deploys them – they are effectively the bridge between the workplace and the marketplace.
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Posted in alignment, Communication, Cross-cultural, Culture, Development, Global, Global Culture Series, Global Leadership, Innovation, International, Leadership, Multicultural Teams, Multinational, Planning, Potential, Resources, Strategic Planning, Strategy, Team Building, Uncategorized, Value Creation | Tagged alignment, challenge, communication, complexity, global alignment, global business, Global Leadership, global organizations, Global teams, intercultural teams, Leadership, Potential, Strategic Planning, success, synergy, transformational management, winning results | Leave a Comment »
June 9, 2011

Some confrontation at work is expected, however if there are individuals in your organization with Chronic Confrontationitis, it’s up to you, as a leader, to protect your organization. Those afflicted by the disease separate people from general information, social situations, peers, tools to do their job, affection and admiration, as well as hard earned acknowledgement and praise. They actively create a culture where people feel “less than”, causing both emotional and physical stress. Without the acquisition of effective strategies to combat Chronic Confrontationitis, competent employees may damage their careers or become so uncomfortable with the conflict in the environment that they opt out all together.
If you, or individuals within your organization, are impacted by someone with Chronic Confrontationitis, there are several things you may want to consider:
- Don’t take it personally. Avoid becoming self-critical or becoming isolated. Cronic Confrontationitis is about the bully, not the target. There is nothing you could have done to deserve this behavior.
- Understand the circumstances. Even if you know historically that the individual is afflicted with Chronic Confrontationitis, give the initial benefit of the doubt. Ask the individual to clarify the intention of their confrontational approach.
- Don’t ignore the confrontation. Call it out. Point out what the afflicted individual is doing that is offensive and notify this person that you will not put up with it in the future. By calling the conduct into question, you’re putting the person on notice. Maintain your position and by the second or third attempt, the diseased individual will tire of spinning his wheels and move on to another target.
- Confront the offender in a professional manner. Don’t sink to their level. Stay as calm as possible. Chronic Confrontationalists are looking for a reaction and it will encourage them to come back for more.
- Listen to what the infected individual has to say – especially when they become aggressive, intimidating or hostile. Get their attention by starting your sentence with their first name, and keep direct eye contact. If they cannot control their behavior, give them time to cool off and suggest another meeting time.
- Respond appropriately. Sometimes the offense cannot be smoothed over with a clever tactic. You must respond to the individual in an assertive manner. Bullies don’t expect direct comebacks, which is why they take more liberties in what they say to those they expect compliance from. Most people avoid the toxic individuals or soften their response so as not to offend the offender — which weakens their credibility. Keep the response brief and pointed, in a tone that is authoritative and controlled.
- Remember you have choices. Many excellent employees leave organizations which allow Chronic Confrontationitis to run rampant. You don’t have to tolerate a hostile work environment. Knowing you have choices and investigating your options will give you strength. Remember, Chronic Confrontationitis is not about you. It’s about the afflicted person and his personality problems.
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Posted in Chronic Confrontationitis part 2, Communication, Danger Series, Development, Global Leadership, Leadership, Planning, Strategy, Team Building, Value Creation | Tagged alignment, challenge, Change Management, communication, Leadership, organizational insight, Strategic Planning | 1 Comment »
June 2, 2011

Is there someone at work who seems intent on drawing others into a state of constant confrontation? Does he belittle, embarrass or even disrespect people on a regular basis in order to goad them into engaging him? Maybe he is overly critical or micromanaging, attempting to intimidate or control everyone in his path? If this behavior is blatant and habitual, this person is likely afflicted with a dangerous and difficult to cure disease – Chronic Confrontationitis.
An individual with Chronic Confrontationitis is persistent in his attempts to force others to comply with his will. His methods are subtle – disguised with all the right behaviors. People respect and trust him, and he quietly betrays their trust whenever necessary to fuel his addiction. He must always be right, using confrontation to prove his point because, to him, the end always justifies the means. And if he is particularly good at this, no one except his targets notice the betrayals. In some lethal workplaces, he may survive for years, or even become a high-level executive.
To make matters worse, our chronic confrontationitis victim usually has the dedication, focus and business acumen to create success, or at least the appearance of success. He is held up as an example of a company-centric leader, despite his underhanded tactics and inability to lead. He is rewarded, while the frustration builds among the targets of his bullying, intimidating, backstabbing and manipulating behavior.
A skilled, clever victim of the disease displays an elaborate, complex set of behaviors to exploit people around him and draw them into open confrontation. Habitual patterns of intentional, socially inappropriate behavior are indicative of the disease, including the subtle tactics of deceit, distortion, misrepresentation and misdirection.
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Posted in alignment, Chronic Confrontationitis part 1, Communication, Development, Education, Global Leadership, Leadership, Planning, Strategy, Team Building, Value Creation | Tagged challenge, Change Management, communication, Game Changing Future, Global Leadership, influence, Leadership, Potential, results, winning results | 1 Comment »
May 27, 2011

As outlined in Control Cataracts (Part 1) , Control Cataracts is a disorder that occurs in a leader’s vision. It happens when someone becomes desperate to maintain control at the expense of the group or the organization. He or she becomes reluctant to share any measure of authority for fear of losing control. This results in a blindness to the value that could be added by those around them, as well as a short-sightedness as to what success really looks like. Competent employees do not appreciate Control Cataracts; this leadership style erodes confidence and motivation, and will eventually drive them away.
Improve leadership skills, and reduce the tendency to micromanage in your organization, with the following strategies:
1) Expect more of your employees; encourage them to have powerful expectations of themselves. Knowing that you believe in them and hold them to a higher standard is vital to improving organizational performance.
2) Improved communication will reduce the acute nature of Control Cataracts. Encourage those with the disorder to hold feedback sessions with employees in which they, first, compliment them for something they have achieved or done well. Only then can they provide feedback and ask questions about an issue that may concern them. Finally, encourage your micromanagers to finish the session with another commendation. By finishing the feedback sessions on a positive note, they will preserve employee’s dignity and commitment to the job.
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Posted in Communication, Control Cataracts, Cross-cultural, Danger Series, Development, Education, Global, Global Leadership, Leadership, Potential, Resources, Team Building, Value Creation | Tagged challenge, communication, competitive advantage, global business, Global Leadership, influence, Leadership, results, success, winning results | Leave a Comment »
May 23, 2011

Control Cataracts is a disorder that occurs in a leader’s vision. It happens when someone becomes desperate to maintain control at the expense of the group or the organization. He or she becomes reluctant to share any measure of authority for fear of losing control. This results in a blindness to the value that could be added by those around them, as well as a short-sightedness as to what success really is.
Leadership is about influence – not control. I am not the only person to make this observation, but it is worth repeating. If leadership involves control, it is only over setting an organization’s course and priorities. Those companies increasing in value the most are those with leaders that have a clear vision, continually communicate that vision, and then get out of the way and let their people do what they are paid to do. Trust is one of the most valuable things you can give to both individuals and teams. It is important to keep in mind that often our people can do things just as well, or in some cases, better than we do.
Your role as a leader is to bring people to a higher level of effectiveness, whatever the goal might be. A team is only as effective as its weakest link. If you have the unfortunate disorder of Control Cataracts within your organization and fail to eradicate it, you make your organization weak because over time self-confidence wanes and self-esteem diminishes across the board.
Even the best leaders, however, sometimes fall into the trap of involving themselves in minute details where they would do better to leave well enough alone. When leaders succumb to Control Cataracts, they are very likely to fail. Even good leaders need reminding of that. Delegate responsibilities and let those responsible for the tasks be accountable for getting them done.
Micromanagers prevent employees from making – and taking responsibility for – their own decisions. But it’s precisely the process of making decisions, and living with the consequences of those decisions, that allows people to grow and improve. Effective leaders empower employees to do well by providing opportunities to excel; Less effective leaders disempower their employees by hoarding opportunities. And because a disempowered employee is an ineffective employee he or she will require a lot of time and energy. It’s that time and energy, multiplied across an organization of timid, intimidated employees that amounts to a serious and self-defeating drain on a leader’s time.
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Posted in Communication, Control Cataracts, Danger Series, Development, Education, Global, Global Leadership, Innovation, Leadership, Leveraging Leaders, Potential, Resources, Team Building, Value Creation | Tagged challenge, Change Management, communication, competitive advantage, Execution, global organizations, influence, Leadership, Potential, results, winning results | 1 Comment »
April 15, 2011

As my husband, Steve, and I traveled through the Carribean last week on the Re:create cruise, I realized that not only were we on board to hear wise men speak on our ability to be creative (and to enjoy the Carribean in April), but also to meet new people and establish new friendships.
As Steve and I spent time on the cruise with Rob and Kim Bruce and Scott and Idelette McVicker, I was reminded of our dear friends at home and how friendships, both new and old, enrich and add texture to our lives. Today, I am in Denver speaking at a conference, and guess what? I was able to meet Kim for lunch and catch up on what has been going on since we returned! The Re:create cruise really brought the importance and value of friendship to the forefront for me.
Often as leaders, we believe we are too busy for friends. We forget how important it is for us to surround ourselves with people we can trust and that care about us unconditionally. Things have been tough across most industries over the past couple of years, job security for the global executive is often precarious at best, and we are often stretched to our limits at work. When things get really tough, do you have a group of friends you can rely on to commisurate and help pick up the pieces? When times are good, do you have a select group of people you can celebrate and relax with? Pete Wilson said something very important on the cruise. I am paraphrasing, but he made the point that leaders need “cliques” and that it is a good thing when we are surrounded by people with like interests who genuinely care about our well being. It is one thing to be friendly at work, but it entirely something else to invest yourself in friendships. If you have them, treasure them. If you don’t have them, you need to get out there and actively search them out. In both good times and bad, friendships are an essential part of life, and we all need to regard them as such. Leaders, you need true friends in your life.
Leaders, what are you doing to invest in meaningful friendships?
Please engage the discussion and let us know how maintain balance in your life through friendships. Feel free to contact me at Sheri.Mackey@LuminosityGlobal.com or by visiting our website at www.LuminosityGlobal.com. Check back soon for the next post on Leadership Across Boundaries and Borders.
Posted in Communication, Culture, Development, Global, Leadership, Networking, Potential, Re:create Series, Re:create... Friendships | Tagged challenge, Change Management, communication, Game Changing Future, Potential, reinvention, reward, success, winning results | Leave a Comment »
April 11, 2011

Last week I was at a conference that happened to be on a Caribbean cruise - what a great experience! The main purpose of the cruise was to re:create – to realize the creativity each of us has within. There was time built in to actually enjoy the cruise, but more importantly to ponder our own creativity and discover how to continuously re:create ourselves. There were several very wise speakers – Mike Hyatt, Randy Elrod, Ken Davis, and Pete Wilson - each with their individual area of expertise and focus. They each caused me to stop and think in very different ways, and I really appreciated the opportunity to be reminded that, as a leader, I am creative and need to continuously broaden my thinking in different ways.
Often people think, as leaders, that we are not creative. Fortunately, that is a myth. Creativity is problem solving: just as a painter sees a beautiful scene and recognizes it needs to be painted so others can enjoy it, a leader sees unmet needs and brings resolution to those challenges in creative ways. If we were not creative we would not have the capacity to lead effectively – constantly providing guidance and direction to others that may have little in common with us, deriving new policies and processes that will evolve our domain, or creating new business models that will evolutionize our organizations or industries in unforseen ways. You may not paint, take incredible photographs, write songs or beautiful prose – however, if you are out there making a difference in peoples lives and trying to change your world, chances are… (yes, I will say it!) you are creative. If you are not doing these things, perhaps you should consider the opportunity you have missed – and re:create!
How do you constantly Re:create to impact your world?
Please engage the discussion and let us know how you are creative in your leadership role. Feel free to contact me at Sheri.Mackey@LuminosityGlobal.comor by visiting our website at www.LuminosityGlobal.com. Check back soon for the next post on Leadership Across Boundaries and Borders.
Posted in Communication, Culture, Development, Education, Innovation, Leadership, Mentoring, Re:create Series, Re:create...Yourself, Uncategorized, Value Creation | Tagged communication, competitive advantage, Game Changing Future, Global Leadership, inspiration, Lead Creatively, Leadership, Potential, winning results | 7 Comments »
March 30, 2011

Last week we looked at some common myths surrounding change management that have the potential to derail the change effort. Organizational change often reminds me of the movie Jumanji that involves a supernatural boardgame that brings its jungle world to life and puts the actual players in jeopardy of being maimed, or perhaps worse yet, caught in the drama forever. Sound familiar? It’s a jungle out there, and if you want to avoid drama that could maim your change effort, not only do you need to dispel myths (last weeks post), but you also need to put solid game rules in place that will keep everyone on the same game board. Here are some suggestions to foster effective change:
1. Acknowledge The 300 Pound Gorilla In The Room
Don’t try and institute change covertly
- silence, denial and mislabeling always make the situation worse. Call the gorilla, well… a gorilla – let your people know that there are uncomfortable changes taking place. Demonstrate your commitment by asking your opinion leaders for their ideas as to how to go about the change… and actually implement the best contributions. If you want your people to embrace change, they must have a chance to voice concerns and offer input. Effective change management includes listening carefully to concerns and fears – perceived, imagined, or legitimate – that could become barriers. Open communication provides valuable insight, letting you lay the foundations for effective change.
2. Provide Clear, Concise Communications
Even the most dedicated employees want to know how change will affect them personally. It is critical to provide clear and accurate information to the furthest extent possible. Whether they say it or not, people will naturally question:
- How the change will affect them
- What they will need to do differently
- If they will need additional skills to be successful… if so, how will they learn them?
- How they will know if the change is good for them
- If the change will affect their position. Will they be moved or eliminated?
Communicate openly. People can more easily accept change if they know what to expect. Managing expectations is tricky, but it’s vital to success. Make the case for change - provide a clear and convincing rationale for the change and support it with sound evidence. Let those affected know about the proposed change in advance. Advise everyone of the honest implications for individuals, teams, functions, and organizations.
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Posted in Communication, Cross-cultural, Development, Global Leadership, Leadership, Planning, Resources, Strategic Planning, Team Building, The Challenge of Change, Value Creation | Tagged challenge, Change Management, communication, Execution, Global Leadership, Leadership, organizational insight, results, Strategic Planning, success, transformational management, winning results | 2 Comments »