Someone asked me an interesting question recently – they wanted to know why I communicate on global organizations and how I got my information. They were specifically concerned with the validity of the concept of last weeks blog post. This week, I thought it would be fair to respond in open forum, just in case anyone else was also wondering about my background, why I choose to communicate as I do – and glean a little insight as to why I believe that RRI’s are a key to success in global organizations.
First a little bit on my background, for anyone who may have an interest: I speak from more than 20 years of running global service operations for some of the top companies in the world. I have spent many years successfully working for Swiss and German companies, as well as a few US organizations. My formal education has been both in the US and in Europe, with additional certifications also earned in Europe. I lived and worked for several years in Asia, and have traveled throughout a good part of the world – always with a passionate eye for how people live, work, & think differently across cultures.
Do I have a top notch education – Yes. Do I have amazing life experience – Yes. Do I have real-life perspective on living and working interculturally, as well as real operational expertise in leading global business? Yes. But most of all, I am so incredibly blessed to have the gift of being able to bring all of my background and experiences together to, hopefully, provide insight as to what a great global leader really looks like.
I blog from what has repeatedly been successful for me through the years in real global organizations that work to overcome real intercultural challenges every day. I am not an academian – I am a global business person that has lived and learned much in my 20+ years in global business. Today, I do what I do because I believe that through education and information dissemination, we can create stronger leaders more equipped to successfully navigate the ever-changing global marketplace. I communicate practical concepts that are not necessarily taught in business school, but that may facilitate good leaders in considering what they need to do to become great leaders.
Last week, I wrote on Rapid Result Initiatives, and I would like to ensure that the point was clear and provide some additional insight:
We must get people in global organizations working toward common goals that lead toward a bigger vision – specifically when they are a team of people that have different functional, geographical, and cultural backgrounds. I have found, in real-life organizations, this is typically not done well. I have also found that the easiest and most productive way to facilitate global team success is to leverage Rapid Result Initiatives – small, high impact projects that effectively lead people toward a larger goal or vision. These RRI’s provide a platform on which to grow – as individuals and as a team. This is a practical method to:
- Help global teams understand their potential as a unit
- Teach global teams how to work together in spite of their differences
- Facilitate the ability to actively reflect on, and leverage, the richness of the different backgrounds residing on the team
- Help each individual fully understand the value their own diversity brings to the success of the global organization
Through leveraging Rapid Result Initiatives, all of the above happens while moving in a focused, strategic direction – critical to organizational success. RRI’s are not about speed or control; RRI’s are about bringing people together who are different from a functional, cultural, and/or geographical perspective and teaching them, demonstrating for them in the process of delivering results, how valuable each and every one of them are in the context of their unique skillsets, experiences and backgrounds – how critical they are to organizational success. It is demonstrating to them, in a very real way, how they fit into the very complex environment of the global organization.
RRI’s are about leveraging the amazing intercultural diversity available to us in global organizations. RRI’s create an environment where intercultural diversity is valued and leveraged. They facilitate organizational progress and create a global environment where these unique teams can discover that they fully develop in the process of continually delivering results toward a greater goal. They discover the value of partnering and the excitement of achieving their goals successfully, together, as a global unit – it is about creating a culture of “global unity while getting things done” in global (and yes, intercultural) environments.
It is ALL about helping people to be successful in bringing diverse people and cultures together across the global organization for the greater good. If we do not move past traditional learning and outdated leadership models, and begin to understand that what is needed to be successful is beyond the classroom or computer monitor, global organizations will never evolve to fulfill the enormous potential that is out there – waiting. It occurs to me how absolutely critical it is for academia and business to come together for the greater good – I believe the future of global business and interculturism depends on it. What are you doing to facilitate the revolution? As for me, I do my very best to go out there each and every day and play the long-game to make a difference for global business!
You can contact me at Sheri.Mackey@LuminosityGlobal.com or by visiting our website at www.LuminosityGlobal.com. Check back next Thursday for the next installation of Leadership Across Boundaries & Borders.