Archives For Global

This past week, I found myself in Kings Canyon and Sequoia National Park. I went with the idea that I would relax and enjoy the long holiday weekend… and I did. However, as I observed a forest with both old and new growth, I also could not help notice the trees ravaged by sickness and fire. I found myself thinking about what the forest has to teach us about business…

The forest is a global entity made up of individual components with very different characteristics, yet at the same time is very interdependent upon one another.  In business, the term “Think Global/Act Local” was originally based on the idea of customizing standardized products and services for regional consumption in accordance with the local language, currency, culture and regulatory climate. The challenge arose as we lost sight of our interdependence as a global entity. Not surprisingly, localization encourages each country of operation to develop its own customized solutions and operational procedures. This results in data silos around the world and companies operating with huge information blind spots across the spectrum – the forest can not thrive as it should. It can take weeks, even months, to collect, reconcile, translate and analyze regional performance – much less consolidate a global view of the corporate picture. As I looked around and considered this, it occurred to me that if global is seeing the forest, then local is tending the trees. With only a view of the forest as a whole, it is possible to overlook the trees that need attention. Up close, it is easy to focus on the detailed care of each tree, but lose sight of its contribution to the overall forest. Balancing both viewpoints is critical to keeping the trees in the forest healthy. Global corporations are like a forest – a sum of its parts – consistent, meaningful and effective local practices must contribute to the success of the whole. Continue Reading…

 

Innovation.   Integration.   Motivation.

Three simple words… however, implementation is extremely complex and rarely executed.

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In today’s challenging environment, leadership has never been more complex.  As leaders, we are the Commanders of our troops and have a responsibility to ensure we are consistently pushing forward to ensure victory. While the obvious route is to cut costs, limit availability of resources, manage cash efficiently and hold down the fort until reinforcements arrive – this is merely defensive maneuvering.  It is absolutely essential that we, as leaders, recognize that we cannot win the war of sustainable competitive advantage without going on the offensive to courageously engage people as a competitive weapon to ensure we are victorious. Continue Reading…

GLABB – something not only at the very foundation of my company, but of who I am as an individual.  Having spent over 25 years in global business, I feel somewhat qualified to speak from my experience and knowledge as I have worked with and for some of the most well-known global companies around the world leading Global Service Operations.  As I continue to talk with clients through the years about the true essence of global leadership (GL) and how it translates into real business results, I am continually intrigued by the variations and perceptions associated with the term Leadership.  I started this series describing my definition of the word “Global“… so now what do I mean by “Leadership”, in context? An overused, ambiguous term to be sure… However, when used purposefully, the word leadership is very distinctive… and very powerful.

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What Is Global Anyway?

October 15, 2014 — 1 Comment

I was recently speaking at a conference and I was asked about a term that is near and dear to who I am – Leadership Across Boundaries & Borders. You will see (or hear) it in almost everything I do – you will hear me refer to it when I speak publically… in general conversations… and when I write. You see it on my blog header… on our membership site (The Global LABB or GLABB)… and on our corporate site, as well.  Although I refer to “Leadership Across Boundaries & Borders” frequently, this was the first time I can remember that an audience member stood up and asked about LABB in a public forum. I found this so interesting – it is so much a core part of my being… yet I realized I had never stopped to actually define it for others outside of myself and those closest to me.  I have been unfair. I will try to remedy my faux pas through not only explaining my terminology as a core component of myself, but also by defining each piece of it from my view of the world over the next few weeks.

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So, I will begin by talking a little about history and about the definition, my definition, of Global…

Those of you who have followed me from the early days know I have had a very unique and fortuitous background. My “global career” actually started at a fairly tender age. My father, a Fire Chief, began moving our family around the world – exposing us to language, food and all manner of culture when I was just twelve years old (and I was none too appreciative at the time!). We did not typically live with other Americans – we lived with the locals… as the locals (again, not perceived as a plus as a teenager). In Spain, we played with the local children in the abandoned plaza de toros and ate in the local ventas, while in the Philippines we hiked deep into the jungle with the aborigines, exchanged candy for hand-made weapons and attended indigenous festivals in the local villages… just a few examples. I unknowingly learned what it meant to be a global citizen and what it was to See The Forest Through The Trees… forming my earliest impressions of local innovation, and how, when taken in context, it can be leveraged for global knowledge. I understood and integrated with the local flavor, while realizing the value of global scalability. Funny how things you learn come back into focus again and again throughout your life if you pay attention… Continue Reading…

As a leader in a global environment, it is essential for you to set the example and create communities where people unite around a common purpose and values.  Working collaboratively to accomplish a shared vision that makes a powerful and positive impact on the global business is absolutely vital to your success!

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Can true collaboration occur in cross-cultural and virtual environments? Absolutely, IF you, as a leader, are intentional about building collaborative environments, modeling collaborative leadership practices, and creating opportunities to bring people together for both organizational and personal benefit.

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While nearly everyone in today’s global workplace recognizes the need (and appreciates the value) of collaborative work, it is not easy – especially when cultural differences, time zone challenges, work and communication styles enter the equation. Despite this, true global collaboration is simply too valuable not to take advantage of because it provides you, as a leader, with a significant opportunity to leverage learning, negotiate meaning, and share aptitudes – creating high potential sources of competitive advantage.

The rapid pace of globalization and the growing number of collaborative technology solutions have enabled virtual work while the demand for skills from around the world have made it a necessity. However, collaborative teamwork in virtual environments is not intuitive. It’s far more than dealing with technology and time zones – it is about people and the value that cross-cultural, virtual collaboration can bring to the organization.

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