Archives For Strategic Planning

We hear about viAlice_door copysion, mission statements and values often enough, but why are they so important? Similar to Alice unsuccessfully trying to open the door to Wonderland, you must have the right keys to shape your company’s culture and reflect what you stand for.  They are the essence of your identity as an organization – your principles, beliefs, philosophies… and how you do business. Woven into the fabric of its culture, every work environment should strive to encourage positive values and discourage negative influences that affect behavior and outcomes. We all possess a moral compass, defined via our values, which directs how we treat others and conduct ourselves. As an organization, this can be a powerful tool to shape culture. Ultimately, it does not come back to the company, but its people…

Arguably self-awareness and integrity are an important subset of values, but self-awareness and the pursuit of the truth are so important that they should be on every company’s list of values. If integrity is best described by C.S. Lewis as “doing the right thing, even when nobody is watching,” having the ability to be completely honest about your own strengths, weaknesses, and biases is critical. In developing an authentic, sustainable culture this applies not only to the leadership team, but to every single employee. Self-awareness and integrity are easy to lose… and hard to win back. When cultures are failing there are root causes that must be identified, but that can rarely be fixed quickly – and certainly not by policy and procedural changes. During challenging times, leaders tend want to drink from the blue bottle and — ta da! – see that the company culture is fixed. Unfortunately, building, evolving and transforming cultures takes both time and hard work.

Here are 6 core “keys” that will help you to build toward an amazing organizational culture:

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Slide1Creating a great company culture can feel like chasing the White Rabbit down the rabbit hole… everywhere you turn are examples of what happens when a company culture goes south. This is most often because companies often get caught up in the day-to-day challenges of running the business and forget the importance of creating a remarkable company culture.

Establishing a culture you believe in means having a clear and consistent vision and knowing how you’d like everyone, inside and outside the company, to view the organization. Many old-school executives often view the order of operations as Profit, Policy, Process… and then People. This is completely backwards – it’s people that make a business successful and people that create a culture. The greater the inclusion of people, the more significant the contributions made… which flows over to customer satisfaction – and increased revenue.

Similar to the conversation between Alice and the Cheshire Cat in Lewis Carroll’s Alice in Wonderland, “if you don’t know where you want to go, then it doesn’t matter which way you go” – so it goes with culture. When you don’t have a clear vision, strategy and plan for execution it doesn’t matter who you hire or what you do – you will wander aimlessly, never arriving at your desired destination. If you have a vision without a strategy, or a strategy without a plan for execution, your corporate culture will fall right down that rabbit hole into Neverland… oops, I mean Wonderland!

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Building and maintaining a strong, resilient organizational culture is one of the few phenomena that is truly all inclusive. Creating a successful company ethos depends on the positive collision of the right people (at all levels) and the right context. But what does it actually take to create a sustainable, remarkable company culture? The answer is complex, so over the next two weeks, we will look at culture first from a larger organizational perspective… and then again at ground level.

“It’s complicated” … A common response to developing organizational culture.

The lack of a clear, simple response as to how to build and sustain organizational culture is the reason most companies don’t have a great culture. All leaders theoretically want a great culture… and believe, if they repeat it enough, it will magically happen. However, wanting an amazing corporate culture and being willing (and committed) to creating one are two vastly different things.

Why? It’s just not obvious how to create a great organizational culture. After helping many clients through this exact same challenge, we know that there are some critical components in developing and maintaining an exceptional company culture.

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Of all the amazing experiences I have been so fortunate to have, across many different boundaries and borders, one of my very favorites is the unique opportunity I had to walk with lions in Zimbabwe.  While canoeing down the river Sabi (avoiding the hippos) was exciting, going on an elephant safari proved adventurous, swimming in The Devil’s Pool at the top of Victoria Falls was amazing and staying in the historic, luxurious Victoria Falls Hotel was, well… historic and luxurious, nothing compares to walking with lions. Many of you probably think I must be crazy – who wants to walk with wild lions? But this was a fascinating opportunity that offered many insights – and besides, how many chances do you get to walk with lions?

As I watched the lions approach, with only a walking stick in my hand and a pre-brief on lion behavior in my head, I wondered how I would engage these powerful creatures and what I could learn from them…

Here is just a bit of what I was reminded of through my encounter with the lions:

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In today’s competitive environment most of us work across borders of one kind or another, but for me it is at the core of what I do… who I am.

The reality is that we live in a global economy – with instantaneous communication, online connectivity, unlimited tools, and the ability to see and interact with people on the other side of the world. You have to pause and ask yourself – how hard can it be to interact successfully with supervisors, subordinates, suppliers, customers, and/or partners from around the world? As it turns out, a whole lot harder than it looks…

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From personal experience, I can tell you that helping people accelerate as effective leaders in a global economy is complex… and critically important. Continue Reading…

A Gift For The New Year

December 29, 2014 — Leave a comment

Hi – I hope you are all enjoying the holidays… and looking forward to the new year! Yes, it is that time of year again… we all need to start looking ahead and thinking about what we would like to accomplish next year.  Have you started thinking about next year and what you will accomplish? We all know traditional goal setting doesn’t work… and New Year’s Resolutions? Enough said! Did you know:

  • 70%  of organizational change initiatives FAIL
  • 83% of people have no set goals. While 14% have goals, they do not write them down. The remaining 3% who do write their goals are ten times more successful than the 14% with unwritten goals.
  • 92% of people FAIL to achieve their New Years resolutions, with more than 64% quitting before the end of the first month!

Because I have worked in the corporate world for so long, I have definitely seen more initiative fail and more people fail to meet their objectives than I care to think about. I tend to wonder… If people are not committed to achieving those goals that their paychecks depend on, what is happening in their personal lives? Many years ago, I developed a process to ensure that not only did I meet my goals and objectives (personal and professional alike), I could also help my employees to achieve success in their work… and in their lives.  Today, I use the same process with my clients around the world. My method has been proven over and over again and I would like to introduce you to a way to achieve success in every area of your life in a sustained, dependable way. Studies show, repeatedly, how valuable goal setting can be when it is actually followed through on. In fact, one thing all successful people have in common is that they set, follow through… and achieve the goals they set. I created this e-guide to help you discover a new way of thinking that will enable you to meet your goals and improve your life… in any area. Please take this opportunity to download this FREE e-guide that will help you to think about goal-setting in a new, more inclusive way. GoalsEGuide_Coverv2

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If you follow this process, you WILL achieve your goals and obtain unimaginable success in the coming year… and beyond. I would love to hear about the success you are sure to achieve!

Best Regards, Sheri