Archives For communication

Innovation.   Integration.   Motivation.

Once last time, three simple words… Each of these is extremely complex and rarely executed.

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In order to win the war for global domination, we must engage both our colleagues and our employees on three key battlefields: Innovation, Integration and Motivation. This week, we will address the third of these combat zones: Motivation.

We don’t need Research to tell us that a motivated, engaged and responsive workforce is substantially more productive than unmotivated, apathetic troops. When workers feel engaged, they are more likely to work harder for the good of the company because they can see first-hand what their contributions mean to its success. Employees who work with passion and feel a deep connection to the company are the ones who drive innovation, take more initiative, deliver higher quality work and move the organization forward.

Want to encourage and inspire motivation? First, understand what motivation at work is – really. Continue Reading…

Innovation.   Integration.   Motivation.

Once again, three simple words…

However, each of these is extremely complex and rarely executed.

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In order to win the war for global domination, we must engage both our colleagues and our employees on three key battlefields: Innovation, Integration and Motivation. This week, we will address the second of these combat zones: Integration.

The rapid pace of change and the growing number of collaborative technology solutions has enabled virtual work while the demand for skills from around the world has made it a necessity. However, collaborative teamwork is not intuitive. It’s far more than dealing with technology and time zones – it is about people and the value that cross-cultural, cross-functional integration can bring to the organization. Continue Reading…

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Building and maintaining a strong, resilient organizational culture is one of the few phenomena that is truly all inclusive. Creating a successful company ethos depends on the positive collision of the right people (at all levels) and the right context. But what does it actually take to create a sustainable, remarkable company culture? The answer is complex, so over the next two weeks, we will look at culture first from a larger organizational perspective… and then again at ground level.

“It’s complicated” … A common response to developing organizational culture.

The lack of a clear, simple response as to how to build and sustain organizational culture is the reason most companies don’t have a great culture. All leaders theoretically want a great culture… and believe, if they repeat it enough, it will magically happen. However, wanting an amazing corporate culture and being willing (and committed) to creating one are two vastly different things.

Why? It’s just not obvious how to create a great organizational culture. After helping many clients through this exact same challenge, we know that there are some critical components in developing and maintaining an exceptional company culture.

Continue Reading…

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A great leader must be a great communicator. However, communication in a global context means communicating successfully across boundaries and borders. Cross-cultural communications are complex – often difficult and easily misinterpreted or misunderstood if not skillfully navigated. The ability to successfully connect across cultures can be facilitated, not by trying to understand the many nuances of every culture, but by understanding that there are basic orientations (or perspectives) that, if understood on a continuum basis, can foster the potential for leaders everywhere to leverage cross-cultural communications for a new energy boost to high performance in an increasingly complex global environment.

The truth is that there are very few leaders or companies on this planet that truly embrace cultural differences and leverage them for global success on a personal and organizational level – yet cross-cultural communications are an invaluable lever to global success. Those of you who are managing across countries and regions and who are willing to get the best out of the rich melting pot of cultures that you navigate, have the ability to build virtual bridges between cultures and geographic locations, creating thriving teams and organizations, that will enable you to become a Game Changer vs. a Game Player through effective global and interpersonal communications.

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In today’s competitive environment most of us work across borders of one kind or another, but for me it is at the core of what I do… who I am.

The reality is that we live in a global economy – with instantaneous communication, online connectivity, unlimited tools, and the ability to see and interact with people on the other side of the world. You have to pause and ask yourself – how hard can it be to interact successfully with supervisors, subordinates, suppliers, customers, and/or partners from around the world? As it turns out, a whole lot harder than it looks…

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From personal experience, I can tell you that helping people accelerate as effective leaders in a global economy is complex… and critically important. Continue Reading…

GLABB – something not only at the very foundation of my company, but of who I am as an individual.  Having spent over 25 years in global business, I feel somewhat qualified to speak from my experience and knowledge as I have worked with and for some of the most well-known global companies around the world leading Global Service Operations.  As I continue to talk with clients through the years about the true essence of global leadership (GL) and how it translates into real business results, I am continually intrigued by the variations and perceptions associated with the term Leadership.  I started this series describing my definition of the word “Global“… so now what do I mean by “Leadership”, in context? An overused, ambiguous term to be sure… However, when used purposefully, the word leadership is very distinctive… and very powerful.

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