Archives For Leadership

Globalization and rapidly changing technology continue to sweep the world. Organizations working across international and cultural boundaries face significant challenges as they seek to reach and maintain market leadership – however, inherent in those challenges are often unrealized opportunities. One such hidden treasure, Multicultural teams, offers a wealth of advantage to the discerning global leader. Research repeatedly identifies the following benefits when multicultural teams are leveraged effectively:

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Just as it is important for passengers to “Mind The Gap” to prevent injury, it is equally important for organizations to “Mind The Gap” so they do not fall into the traps that will keep them from moving forward – corporate culture in a global organization is extremely complex and fraught with many potential chasms. It is very interesting that people think differently, have different concepts of time, space, work, etc. – however, if we are not careful to appreciate and value the contributions and knowledge that people bring, it is easy fall onto the tracks dead center of an oncoming train! This may cause waning business results, the degradation of important relationships, the sacrifice of your own success, and ultimately – almost certain death! Because globalization continues to gather momentum, the interactions between people from differing geographies and cultures is frequent, and intensifies the complexities of organizational interactions. The more borders a company crosses, the greater the potential for misunderstanding and conflict amongst stakeholders, but also inherent is the potential for unimaginable reward. To succeed across both boundaries & borders, it is essential to break through the barriers of organizational culture and rigid patterns of thinking.

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This week, I am going back a bit to dive deeper into strategy – actually, the execution of strategy – because I was reminded, yet again, of how much time and effort companies spend in developing and refining corporate strategies. Most often, only to find themselves overwhelmed while struggling to translate strategy into an effective operational plan that will facilitate long-term success.

Frequently, organizations strain even more when it comes to prioritizing and executing these plans. I have lost count of the number of executives I have spoken with that firmly believed they had winning strategies, yet those strategies never delivered the game-changing results that the leadership team thought they would. Failure to deliver on strategy is a pervasive problem in business today – studies consistently show that 60 to 80 percent of companies fail to successfully implement and secure the success they anticipated in their strategic plans. The ability of a company to effectively execute strategy and achieve long-term adoption remains sporadic, at best. The fact remains – there is an enormous gap between strategy and execution.

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I was in a meeting with a senior executive recently, when he shared his concern that the processes and approaches the company is using to develop the corporate strategy may not take the business forward as planned, but backward. As we discussed his challenges, there were some key gaps that the organization was likely to fall into that could easily be avoided with a strong planning process. So, here are a few of the more prominent reasons organizations fall into the strategic planning gap…How many of these are evident in your business?

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Last week we began by discussing how “Mind The Gap”  is used as a warning by transit systems worldwide – just as “Mind The Gap” can also be used as a cautionary statement that could be critical to alerting leaders of oncoming chasms that may derail the organization on its journey toward excellence. One aspect of organizational life that has great potential for derailment is multi-cultural interactions – functional and interpersonal. In any diverse cultural interaction, customary evaluations and interpretations are more likely to be off-base because there is less shared meaning and experience to draw on. People think differently, have different concepts of time, space, work, etc. –  if we are not careful to appreciate and value the contributions and knowledge that may be different from our own, we may never reach our potential!

In this era of globalization, most companies are expanding into multiple countries and cultures. However, no company should take a “one size fits all” approach to business management and leadership style. Because we are aware that many aspects of organizational behavior – such as teams, leadership, and conflict – vary by culture, it is important to recognize that it is virtually impossible to fully understand all aspects, of all cultures, for any diverse group of people in our complex environments. At the same time…

As a leader, it is also absolutely critical to know and understand what you can do to ensure everyone feels validated, acknowledged, understood and valued.

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Mind The Gap

August 9, 2022 — Leave a comment

The phrase “Mind The Gap” was introduced in 1969 by the London Underground to warn passengers of the gap that exists between the train door and the station platform.  Today, it is used as a warning by transit systems worldwide. Just as it is important for passengers to “Mind The Gap” to prevent injury, it is equally important for organizations to “Mind The Gap” so they do not fall into the traps that will keep them from moving forward. Specifically, organizational culture in a global organization is extremely complex and fraught with many potential chasms.

It’s interesting that people think differently, having different concepts of time, space, work, etc., however it is critical to do more than simply notice differences. If we’re not careful to appreciate and value those differences and the contributions that diverse people bring, it is easy fall right into that gap! This may result in waning business results, the degradation of important relationships, the sacrifice of your own success, and ultimately – grave injury… or even death!

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